Accessibility

Access to our store

Mint2Be Lifestyle aims to make shopping and customer support accessible to people with disabilities. Our accessibility improvement target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This target is not a claim that every page or feature currently conforms.

Get assistance or report a barrier

If you encounter difficulty browsing, reading product information, choosing a size, ordering or accessing support, email orders@mint2belifestyle.com with “Accessibility assistance” in the subject.

Please describe the page or task, what went wrong and your preferred way for us to respond. Your browser or assistive technology details may help but are optional. You do not need to disclose a diagnosis or provide medical records. Do not send payment-card details or passwords.

We will work with you to provide the information or assistance you need in an accessible way and address reported barriers. If your request concerns an order deadline, include the order number and deadline so we can consider it promptly. We do not charge an additional fee for accessibility assistance.

Store features and services

Our store uses Shopify and other service providers for features such as checkout. Please report a barrier in those features to us as well so we can assist and coordinate with the provider. An alternative support route does not replace our work to improve access to the store.

We welcome accessibility feedback. This statement does not limit any legal right or require you to contact us before seeking another remedy.