Shipping policy

Last updated: September 11, 2026

Where we ship

We ship within the United States. Available destinations, delivery methods and charges are shown at checkout. Local pickup or drop-off is available only by prior arrangement; please contact us before choosing that option.

When your order ships

Orders ship within five to seven business days after we receive a properly completed order and payment authorization, excluding weekends and holidays. Carrier transit time is additional and begins after shipment. The latest dispatch deadline is seven business days after the completed order and payment authorization; a shorter promise shown when you ordered still applies. A shipping label alone does not mean the package has been handed to the carrier.

Internal order acceptance, fraud checks and material sourcing do not restart the shipping deadline. Expedited carrier service does not shorten production or processing time unless we expressly agree otherwise before purchase.

If an order is delayed

If we cannot ship on time, we will notify you no later than the promised deadline with a revised date when reasonably known and the opportunity to agree to the delay or cancel for a prompt refund, as required by law. If required consent is not obtained, we will cancel and refund as the law requires.

If we cancel your entire order before shipment, we refund the full amount paid, including shipping and tax. A partial cancellation includes the applicable merchandise, tax and shipping amounts. We do not charge a cancellation or fraud-review fee. Shipping-rule refunds meet the applicable legal deadline and are not delayed by ordinary-return inspection rules.

Address changes

Check your address before ordering. Email orders@mint2belifestyle.com promptly with corrections or cancellation requests. We will help where possible before production or fulfillment begins, but cannot guarantee a voluntary change afterward. Legal cancellation and refund rights remain unaffected.

If an address error or refusal attributable to you causes extra shipping costs, we will explain the reasonable actual cost and obtain your agreement before charging for reshipment. You do not pay for shipping corrections caused by our error.

Missing or damaged packages

Contact orders@mint2belifestyle.com promptly. We may ask for available delivery details or photos to investigate with the carrier. A delivery scan is evidence, not conclusive proof against you. We assess the facts and provide any remedy required by law; you do not have to recover from the carrier first.